
You can call the manufacturer's free rescue hotline, and the manufacturer will arrange for the nearest 4S store to provide assistance. If there is free rescue service in the car commercial insurance, when calling the insurance for rescue, you should clearly state key information such as location and situation.

I just experienced a tire blowout. While driving on the national highway, I suddenly heard a loud bang and the car started shaking. I knew it was a tire blowout. I immediately slowed down, steered the car to the emergency lane, turned on the hazard lights, and placed a triangular warning sign 50 meters behind the car—safety first. I took out my phone, opened the insurance company's APP (I had pre-registered for roadside assistance), and clicked the emergency call function. After automatic location detection, I submitted the request. The rescue vehicle arrived in about ten minutes, and the technician helped me replace the spare tire. I usually make it a habit to check tire pressure and wear every month, avoiding overloading or setting off on long trips without inspection. If you have no phone signal or haven’t installed the APP, you can directly call the insurance company’s 24-hour customer service hotline (122) for help. The priority is to ensure your own safety—don’t move around.

If a tire blows out, immediately move the car to a safe area on the roadside, turn on the hazard lights, and wait for assistance outside the vehicle. I often use mobile apps to request services, such as Amap or the roadside assistance mini-programs in WeChat, to search for nearby repair shops and place an order quickly and conveniently. When contacting the insurance company, their online customer service responds promptly—just provide the license plate number and location details, and they arrange a service vehicle within minutes. If there's a spare tire in the trunk, I might attempt to change it, but if I lack the skills, I won’t force it to avoid damaging the car. It’s advisable to save emergency numbers on your phone, like the insurance company’s hotline or 122, for quick access in critical moments. To prevent such incidents, regularly check for tire wear and replace them when necessary—safe driving is the best approach.

A flat tire can be really nerve-wracking, especially when you have kids in the car. I immediately pulled over to the side of the road, turned on the hazard lights, and made sure my baby stayed seated and still to avoid any danger. I then called the insurance company's hotline using my phone to report the flat tire and waited for the professional rescue vehicle to arrive, which usually comes within 20 minutes—quick and convenient. I always keep a card in the car with the rescue phone number and my vehicle number for easy reference. Regularly checking the spare tire's air pressure can prevent unexpected delays and ensure a safe, worry-free trip.


