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How to Call a Tow Truck When Your Car Breaks Down?

4 Answers
Cara
07/29/25 8:12am
If the car can still be moved by other means, do not call a tow truck. Otherwise, you should call a tow truck to avoid causing greater damage to the car or others. Insurance companies usually offer free towing services, and you can directly call your insurance company. If the car breaks down on an elevated highway or even on the ramp of an elevated highway, the insurance company will not provide towing services, and you must contact the road administration's tow truck.
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DiAdaline
08/13/25 4:18am
I've had several experiences with car breakdowns on the road, and now I have a set procedure. If the car has a problem, first pull over to a safe spot, turn on the hazard lights, and don't be lazy about setting up the triangle warning sign. Immediately grab your phone, pull up the insurance policy to find the rescue hotline, and call them—my comprehensive insurance covers free towing, and they'll dispatch the nearest company directly. If you don't have insurance, try using a map app like Baidu to search for towing services, or call 122 for police assistance. While waiting for the tow truck, stay in the car and don't wander around. Negotiate the price with the tow truck driver to avoid being overcharged, and choose a trustworthy repair shop as the destination. Save these numbers in your contacts beforehand to stay calm in emergencies. Prevention is always better—regular maintenance checks on the battery and tires, and a quick glance at the car's condition before driving.
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DelEden
10/05/25 4:58am
It's really frustrating when the car breaks down on the road with kids. I immediately calmed down, turned the steering wheel to the right, pulled over, and turned on the hazard lights. I let the child sit in the safety seat and play mobile games to prevent them from running around. I took out my phone, opened the insurance APP, selected roadside assistance, and sent my location with one click. If the call didn't go through, I used Amap to search for nearby towing services with high ratings and called one. After the tow truck arrived, the whole family got in and went to the repair shop together for convenience. It's very useful to keep an emergency kit in the car with water, snacks, and a flashlight. After returning home, I shared the experience with my partner to handle it better next time.
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VanFelicity
11/18/25 6:30am
It's really frustrating when the car breaks down. I'll slowly move the car to the roadside and turn on the hazard lights. Then, I'll take out my senior-friendly phone and leisurely call 122 to request police assistance or ask a neighbor or acquaintance to help call a tow truck. I'll make sure to inquire about the towing company's fees and ensure they're reasonable before agreeing. While waiting, I'll sit in the car and listen to the radio to pass the time. A reminder for seniors: always check the oil, water, and battery levels before heading out to avoid any mishaps.
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