How to Call a Tow Truck?

[LeEthan]

You can call 122 for a tow truck. Introduction to the 122 Emergency Service: The 122 emergency service is a department established by China's public security traffic management authorities to handle public reports of traffic accidents, dispatch officers to deal with various alerts and requests for assistance, and also address public complaints, reports, and inquiries regarding traffic management and law enforcement by traffic police. This department is a key component of the command center of public security traffic management authorities and operates 24/7. The public can dial "122" for free to connect to the service. Circumstances under which a tow truck may be called: Someone is injured; the accident cannot be handled on-site or requires vehicle appraisal; the vehicle is unattended and obstructing traffic; the collision renders the vehicle undrivable; the driver is suspected of drunk driving; driving without a license; inability to provide proof of compulsory insurance or vehicle inspection certificate on the spot.

[StMaya]

I remember when my car broke down before, the towing service call was quite straightforward. First, make sure the car is safely pulled over, turn on the hazard lights, and call the free hotline on the insurance card. They will ask for your location, car model, and a description of the problem, like when I said "the car won't move," and they will arrange the nearest service point. It's advisable to keep the insurance card in the car for emergencies. Don't forget to note down the tow truck driver's name and license plate number, as this will help with any subsequent claims. Also, try not to stay near the car on the highway; find a safe place to wait. The tow truck will assess the situation before towing, and the whole process takes about half an hour, but be patient while waiting.

[Brayden]

I don't drive often, but it was really frustrating when my car broke down last time. Just open WeChat or Alipay on your phone, search for 'towing service', enter your current address and vehicle information, and the system will automatically match nearby service providers. After confirming and paying the deposit, they'll come to you, with location sharing ensuring punctual arrival. Beginners are recommended to use such apps to avoid the hassle of remembering phone numbers. If there's no internet, call 122 for traffic police assistance. Remember to turn on hazard lights to alert others—it's cost-effective, worry-free, and easy to operate.

[Emily]

Safety first is my principle. If the car breaks down, pull over to the side of the road, turn on the hazard lights, and then exit the vehicle to a safe spot on the sidewalk. Call 122 or your insurance company, briefly stating something like 'Car broke down at X kilometer on the highway,' and they will quickly connect you to a tow truck. Avoid making calls inside the car as it's dangerous. When the tow truck arrives, check their credentials to ensure the service is legitimate. Afterwards, note down the information for reimbursement purposes.