How Many Repairs Under the Three Guarantees Law Qualify for a Replacement?
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The current automotive Three Guarantees policy, implemented nationwide on October 1, 2013, stipulates that a vehicle can be replaced if the same fault is repaired more than five times. Within the validity period of the Three Guarantees, if the cumulative repair time for a car exceeds 35 days, or if the number of repairs for the same product quality issue exceeds five times, consumers can request a vehicle replacement. The new Three Guarantees policy has revised these thresholds to 30 days of cumulative repair time and four repair instances, making it significantly easier for consumers to qualify for a replacement—a clear benefit. Additionally, for car dealers who refuse to comply with the Three Guarantees regulations, the new policy increases the penalty from the previous 30,000 yuan to 500,000 yuan, substantially strengthening enforcement measures.