How Many Repairs Under the Three Guarantees Law Qualify for a Replacement?
1 Answers
The Three Guarantees Law allows for replacement after more than two repairs. In the event of any of the following situations, if the consumer chooses to replace or return the product, the seller shall be responsible for the replacement or return: 1. Safety performance failure: If the vehicle has undergone two cumulative repairs for serious safety performance failures, and the serious safety performance failure has not been resolved or a new serious safety performance failure occurs. 2. Replacement of the engine or transmission: If the engine or transmission has been replaced twice cumulatively, or if the same major component of the engine or transmission has been replaced twice due to quality issues and still cannot function properly, the replacement counts for the engine, transmission, and their major components are not calculated repeatedly.