
It takes 1-30 days for a 4S store to refund a deposit. Here is a detailed introduction about automobile 4S stores: 1. Overview: The full name of a 4S store is Automobile Sales Service 4S Store (Automobile-Sales-Servicshop-4S), which is an automobile sales enterprise integrating four functions: vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). 2. Features: Automobile 4S stores are invested and constructed by dealers according to the standards specified by automobile manufacturers. 4S stores and automobile manufacturers jointly form an automobile brand alliance, representing the brand culture, reflecting brand value, maintaining brand loyalty, and establishing the brand awareness and reputation for automobile manufacturers.

I remember refunding deposits is quite common. Last time I ordered a car at a dealership but changed my mind, and it took three days for the 5,000 yuan deposit refund to arrive. Mainly because the dealership needs to follow internal procedures, like sales confirmation and financial review—they have to ensure no details are mishandled before processing the refund. The payment method makes a big difference: if you used WeChat or Alipay, the refund might arrive the next day due to automated systems; but with bank card payments, you’ll have to wait for bank processing, usually three to five days. I recommend contacting the sales manager directly to check the status instead of just waiting for email replies. Their contract typically states completion within seven days, but normally it’s settled within a week. Be patient—if it exceeds that timeframe, follow up with customer service again, and remember to keep your payment records handy for verification.

As a seasoned driver who frequently changes cars, I've dealt with deposit refunds several times. The amount of 5,000 yuan isn't substantial, and most 4S shops process refunds quite swiftly—typically within 1 to 3 business days. The key factor is the payment method: for instance, credit card payments require refunds to be returned to the original card account, which takes slightly longer; transfers via Alipay or WeChat usually arrive the same or next day. Internal approval processes at 4S shops ensure accuracy, so efficient ones complete it in a day, while busier ones might take longer. If there's no movement after a week, proactively contact the salesperson to follow up—being polite yet firm works best. Additionally, check the contract for any stipulated refund timelines to avoid misunderstandings. Opting for larger dealerships with good reputations ensures smoother refunds with fewer hassles.

The refund processing time varies by individual, typically within 1 to 5 business days. Payment method affects speed: WeChat payments are faster, while bank card transfers take longer. The 4S store requires internal order review before processing refunds, usually completed within a week. If not received, contact them to confirm progress.


