How many days does it take for a 4S store to refund a 5000 deposit?
2 Answers
It takes 1-30 days for a 4S store to refund a deposit. Here is a detailed introduction about automobile 4S stores: 1. Overview: The full name of a 4S store is Automobile Sales Service 4S Store (Automobile-Sales-Servicshop-4S), which is an automobile sales enterprise integrating four functions: vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). 2. Features: Automobile 4S stores are invested and constructed by dealers according to the standards specified by automobile manufacturers. 4S stores and automobile manufacturers jointly form an automobile brand alliance, representing the brand culture, reflecting brand value, maintaining brand loyalty, and establishing the brand awareness and reputation for automobile manufacturers.
I remember refunding deposits is quite common. Last time I ordered a car at a dealership but changed my mind, and it took three days for the 5,000 yuan deposit refund to arrive. Mainly because the dealership needs to follow internal procedures, like sales confirmation and financial review—they have to ensure no details are mishandled before processing the refund. The payment method makes a big difference: if you used WeChat or Alipay, the refund might arrive the next day due to automated systems; but with bank card payments, you’ll have to wait for bank processing, usually three to five days. I recommend contacting the sales manager directly to check the status instead of just waiting for email replies. Their contract typically states completion within seven days, but normally it’s settled within a week. Be patient—if it exceeds that timeframe, follow up with customer service again, and remember to keep your payment records handy for verification.
