How Many Days Can You Unconditionally Exchange a New Car If It Has Problems?
1 Answers
New cars with issues can be exchanged within the warranty period. Below are the specific conditions for exchange: 1. Same Fault: Exchange If the same fault is repaired more than 5 times, the car can be exchanged within the warranty period. If the cumulative repair time exceeds 35 days, the consumer can request an exchange. 2. Return the Car: Engine If the engine is replaced twice and still malfunctions, the car can be returned within the warranty period; the engine or transmission is replaced twice; or major components are replaced twice due to quality issues. 3. Three-Guarantee Service: Refers to repair, replacement, and refund. Implementing the 'Three-Guarantee' for goods or services is a way for sellers to assume quality assurance responsibilities. The basic content of the Three-Guarantee is that sellers are obligated to provide free repairs, replacements, or refunds for goods that develop quality issues within a certain period.