How many days can a newly purchased motorcycle be returned or exchanged?
3 Answers
Newly purchased motorcycles can be returned or exchanged within seven days. Return and exchange regulations: According to regulations, if a fault occurs within seven days of purchase, the manufacturer or seller should provide a refund to the consumer. Within seven days of purchase, the consumer is entitled to an exchange service. If the purchase exceeds fifteen days, the manufacturer or seller is responsible for repairing the fault free of charge, including parts and labor costs. Three guarantees for return and exchange: To effectively protect the legitimate rights and interests of motorcycle consumers (users), it is clearly stipulated that motorcycle product sellers and manufacturers shall bear the responsibilities and obligations of repair, replacement, and refund ("three guarantees").
When it comes to returning a purchased car, as an ordinary car owner, I believe the key lies in consumer protection laws. In China, the Consumer Rights Protection Law stipulates that online purchases can be returned within seven days without reason, while physical stores generally don't have a clear timeframe, and it's more complicated for big-ticket items like motorcycles. I've looked into the three-guarantee policy, which means that if a new car has quality issues within 15 days or 300 kilometers, you can request the dealer to repair, replace, or refund it for free. However, not all faults qualify for immediate replacement or refund. For example, motor failure or brake failure constitutes serious defects, and you'll need to provide proof to push for action. Additionally, contract details are crucial—some dealers offer extended return periods, such as within a month, but this must be agreed upon in advance. I recommend taking photos or videos as soon as you notice a problem and addressing it directly with the seller without delay. If you wait too long, they might claim that wear and tear don't count as quality issues. Always read the manual and warranty terms carefully to avoid buying the wrong car. In short, acting early and minimizing losses is the best approach.
I remember being really excited when I bought my motorcycle last time. After just a few days of riding, I noticed some strange noises from the engine and immediately went back to the dealer to ask about returning it. The sales consultant said that quality issues could usually be exchanged within 15 days, but returns without a reason weren't allowed. I checked the warranty card, and sure enough, it stated a 15-day guarantee period. Beyond that, you could only get repairs or a discounted replacement. Looking back now, it's best to take a few extra test rides right after buying, checking for oil leaks or strange noises. If there's an issue, call them immediately to come and inspect it—don't let time slip away. By the way, policies vary a lot between brands. Some imported bikes allow returns within 30 days, while some local brands are much stricter. In short, don't just go for the cheapest option when buying a bike—negotiate the terms clearly before paying. From experience, delaying by even a day could cost you hundreds.
