
Normally, road rescue vehicles arrive within 45 minutes in cities at or above the prefecture level and within 60 minutes in county-level cities. Below is an introduction to road rescue vehicles and their functions: Introduction to Road Rescue Vehicles: The full name of a tow truck is a road tow truck, also known as a wrecker, road rescue vehicle, or towing vehicle. It has multiple functions such as lifting, pulling, and towing. Tow trucks are mainly used for roadside vehicle breakdowns, urban traffic violations, and emergency rescue operations. Functions of Road Rescue Vehicles: A tow truck is a specialized vehicle equipped with road emergency operation equipment. Since vehicle breakdowns and accidents are inevitable while driving on roads, especially on highways, such incidents occur frequently. The task of a tow truck is to promptly remove the broken-down or accident vehicle from the scene to ensure smooth traffic flow. Therefore, road tow trucks are also known as road emergency vehicles. With the increase in high-grade roads and vehicles in use, tow trucks have also developed accordingly.

Last month my car broke down on the highway, and I called the insurance company for a tow truck, but it took almost an hour to arrive. Now I understand that tow truck response times are really unpredictable—they might arrive within 30 minutes in the city, but in suburban areas, it could take 40 to 50 minutes. During rush hour traffic or heavy rain, tow companies might not even have vehicles available to dispatch. The most extreme case was when my friend had a rollover accident in a remote mountainous area and waited almost three hours before seeing any sign of a tow truck. Their dispatch center has to locate the nearest available truck based on GPS, and it’s even more troublesome at night when fewer trucks are on duty. I recommend always keeping a power bank and a reflective vest in your car, and never wander around on the road while waiting for a tow truck.

Last year, my car battery died in a mall parking lot, and I experienced three different towing services. The average response time for regular auto repair shop rescues was about 45 minutes to an hour, while the premium services for luxury cars were faster, arriving in around half an hour, but at an additional cost. Location was absolutely crucial: tow trucks arrived lightning-fast when I was stranded outside a fast-food joint downtown—once in just 20 minutes—but that time in my residential underground garage, I waited a grueling one hour and ten minutes. Towing companies have complex dispatch systems that first assess the severity of the incident. Minor fender-benders get the lowest priority, while engine failures and the like are prioritized. Weather also plays a huge role; tow trucks move at a snail’s pace during snow and ice conditions.

That time when my car had a flat tire on the national highway, the tow truck arrived faster than expected. The mechanic at the repair station said the standard response time is within 40 minutes, but it actually depends on the time of day—slowest during morning and evening rush hours. On highways, it's faster because there are dedicated patrol tow trucks. Recently, I switched to a rescue APP that allows real-time tracking of the tow truck's location. It's recommended to take photos and report your location in advance—the more detailed the description, the faster the response, like specifying that it's a Mercedes SUV stuck at the corner of a gas station. Remote areas are indeed tricky; a friend once got stuck in a mud pit on a rural road and waited two hours for the tow truck to arrive.

Last time my car broke down under a bridge late at night, and it took over fifty minutes for the tow truck to arrive. Chatting with the driver, I learned they handle over thirty calls a day, with response times varying significantly. On main city roads, they can arrive in as fast as twenty-five minutes, but older districts with many one-way streets require detours. Tow truck company scheduling is crucial—day shifts have more vehicles available, while early morning hours might require dispatching trucks from other districts. Severe weather makes it worse; during typhoons, the average wait time starts at one and a half hours. Oh, and preparing your vehicle information in advance is key—providing the license plate number and model over the phone saves a lot of time. Remember to avoid smaller companies; a friend once waited two hours only to find out their truck broke down halfway.


