
Different insurance companies have varying timelines and speeds for auto insurance claims. Additionally, the speed of claim settlement is directly related to whether the documentation is complete, the procedures are properly followed, and the size of the claim amount. Generally, a claim can be settled within one week, and at the latest, within thirty working days. You can directly call the insurance company where you purchased the policy for consultation. Legal basis: For a car that is totaled in an accident, according to the "Compulsory Traffic Accident Liability Insurance for Motor Vehicles Regulations" (effective from July 1, 2006): For claims within the insurance liability, the insurer shall compensate the insurance money within 10 days after reaching a compensation agreement with the insured.

I just went through the process of scrapping a totaled car last month, and it took about two weeks to finally receive the payment. First, I had to wait for the insurance adjuster to assess the damage—they determined the car wasn’t worth repairing and declared it a total loss, which alone took four or five days. Then, I had to sign a bunch of paperwork, like the vehicle scrapping agreement and rights transfer documents, before the insurance company arranged for the car to be towed away. After they took the car, they still had to review the submitted documents, such as verifying my vehicle registration and bank account details, which added another three to four days. The actual payment transfer was quick, though, arriving in just a day or two. Overall, if all your documents are in order, the whole process should take around 10 to 15 days, though weekends might cause delays. I’d recommend making copies of your ID and bank card in advance to save some time.

I remember when I scrapped my accident-damaged car last year, it took nearly twenty days for the payment to come through. Scrapping a car isn't as straightforward as repairs—the insurance company first needs to assess the vehicle's residual value and then calculate the payout based on the coverage amount listed on your policy. After that, you have to complete the vehicle deregistration process, surrender the license plates to the DMV, and obtain the deregistration certificate before moving forward. Once the documents are handed over to the insurer, their internal procedures require financial review, and during peak claim periods, you might have to wait in line. In my case, the payment was delayed because my bank account information was initially entered incorrectly, causing a rejection, and resubmitting the details took several more days. So, under normal circumstances, a payout within ten to fifteen business days is reasonable, but it's best to call weekly to check on the progress.

My friend's car was totaled in an accident recently, and the insurance compensated around 100,000 yuan. The process from filing the claim to receiving the payment took twelve days: the first two days were for damage assessment, the agreement was signed within three days, the towing company took the car on the fifth day, then five more days for financial review, and finally two days for the remittance to arrive. Remember to simultaneously apply for the vehicle scrapping certificate, as missing this document can affect the compensation. If it's an imported car, you also need to confirm whether the customs documents are complete. However, some insurance companies now offer flash settlement services, and with all documents ready, the case can be closed within seven days.


