How Long Does It Take for a 4S Shop to Assess Damage?

1 Answers
EdenDella
07/25/25 1:29pm
The time required for a 4S shop to assess vehicle damage depends on the extent of the damage. If the damage is minor, the assessment can usually be completed within one day. If disassembly is required, it may take around two days. Vehicle Damage Assessment Process: 1. Report the Accident: First, report the accident to the authorities. The insurance company's surveyors need to determine liability based on the accident scene. Therefore, the vehicle owner must not leave the scene and should promptly secure the accident site. After the insurance company surveys the scene, they will assess the vehicle damage and arrange for repairs. 2. Submit Required Documents to the Insurance Company: Required documents include: traffic accident liability determination certificate, settlement agreement, court judgment, repair invoices, medical expense invoices, medical records, proof of lost wages, policyholder identity information, policy copy, ID card copy, vehicle license copy, and driver's license copy. The insurance company will then calculate the claim. 3. Receive Insurance Compensation: The insurance company will notify the policyholder to collect the compensation. The claimant must bring relevant documents, including the original policy, the insured's ID card or household register. If authorizing someone else to collect the compensation, the authorized person must bring their ID card and the "Authorization Letter for Claim Collection" issued by the insured.
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