How is compensation handled for Mercedes-Benz recalls?
1 Answers
Most recalls do not involve compensation, as neither the government nor the law mandates it. However, if vehicle defects have caused personal safety hazards or property damage, consumers have the right to claim compensation in accordance with the law. Additional information: 1. Automakers typically send recall notifications via registered mail, phone calls, or text messages. Upon receiving the information, consumers can contact the nearest authorized dealer (4S store) to discuss recall repair arrangements and schedule the recall implementation. 2. If a vehicle is confirmed to be within the recall scope but no notification has been received, the owner can proactively reach out to an authorized dealer (4S store) for consultation and further details.