How does vehicle insurance claims work?

[VanessaFitz]

Inspectors complete on-site investigation and inspection within 1 working day after receiving notification from the insurance company's back-office staff. The back-office staff of the business department and various insurance branch companies review the claim documents submitted by customers. The claims processor in the claims verification department reviews the materials submitted by the back-office staff and signs for receipt in the handover log if all document procedures are complete. The claims processor assigns a number to the claim case that has completed the approval process and submits the payment receipt and calculation sheet to the finance department for fund transfer.