How Does the Insurance Company Compensate for a Damaged Car?
3 Answers
If your car is hit, you should seek compensation from the other party. The other party will then involve their insurance company to assess the damage and determine the loss. The other party will submit the invoice to their insurance company for reimbursement. Here is more information about insurance compensation: 1. Reason: The primary party responsible for the loss is the other party. If the other party cannot be located after the accident, you need to obtain an accident certificate from the public security department. In this case, your own insurance company will only cover 70% of the loss. 2. Legal Basis: Article 8 of the "Compulsory Insurance Clauses for Motor Vehicle Traffic Accidents" stipulates the relevant provisions. 3. Other Expenses: Under the death and disability compensation limit and the no-fault death and disability compensation limit, the insurance covers funeral expenses, death compensation, transportation costs for the victim's relatives to attend the funeral, disability compensation, disability aid equipment costs, nursing fees, rehabilitation fees, transportation fees, living expenses for dependents, accommodation fees, lost wages, and mental distress compensation as determined by court judgment or mediation.
Last time my car was rear-ended, the entire rear bumper was dented in. I immediately called my insurance company to report the claim, and they told me not to move the scene until the traffic police arrived to determine liability. Shortly after, the insurance adjuster came to take photos at the scene and then instructed me to take the car to a designated repair shop. After inspection, the repair shop submitted the repair costs, and once approved by the insurance company, the payment was directly transferred to the repair shop. The whole process took over a week, during which I needed to provide copies of my vehicle registration and driver's license. If the repair costs exceed the actual value of the vehicle, they would treat it as a total loss and pay out the cash value directly. Remember to keep all the receipts, otherwise the claims process could be troublesome.
I've handled several car insurance claims and have summarized some experience: Take photos of the accident scene immediately after the incident, including the other party's license plate and collision points. When calling the insurance company, clearly explain the location and extent of damage—they usually send an assessor within 24 hours. It's best to choose their partnered 4S shops for repairs to avoid paying out of pocket. If the other party is fully at fault, remember to get the claim number from their insurance company, as your own insurer won't handle it. The compensation amount mainly depends on the repair invoice. If the accident causes vehicle depreciation, this part is usually not covered by insurance and requires a separate lawsuit against the at-fault party. If the entire process goes smoothly, it can be completed within two weeks.
