How does the 4S shop compensate for scratches on a new car?
1 Answers
If the car has not been picked up yet and scratches are found during inspection, you can refuse to accept it. If the car has already been picked up and driven out, the dealership may claim that you caused the scratches yourself. Out of goodwill, they might offer touch-up painting or polishing. However, no compensation will be provided. Remember to inspect the car thoroughly before taking delivery. Once you drive it out, its value starts to depreciate.