How Does a 4S Shop Compensate for Oil Leakage in a New Car? Can I Get a Replacement?

1 Answers
ODiana
07/30/25 7:05am
If a new car experiences oil leakage, you can take it to the 4S shop for inspection. If it's a minor issue, the 4S shop can replace the parts for free. If the oil leakage is caused by a serious quality problem, you can directly request the 4S shop to refund the car. Here are methods to identify whether it's a new car: 1. Check the manufacturing date: The car's manufacturing date should match the certificate of conformity, which is usually hard to alter. If the manufacturing date exceeds 15 days, it's considered an old car. 2. Inspect the brake discs: Most small passenger vehicles nowadays use disc brakes (at least the front brakes). Examining the brake discs is a very reliable method. Generally, after driving more than 200 kilometers, the brake pads will leave noticeable marks on the brake discs. There is usually a 1-2 mm gap between the brake pads and the outer edge of the brake discs. After driving a certain distance, a so-called "step" will form on the outer edge of the brake discs (the "step" on a new car is very low).
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