How are fees deducted when refunding after enrolling in a driving school?

[VonEmilia]

When enrolling in a driving school, the school will sign a contract with the student, which includes provisions regarding refunds. Please read it carefully. Contact the billing personnel to follow the agreed refund process. If an agreement cannot be reached through negotiation, you can call the driving training department of the transportation bureau for assistance in mediation and resolution.

[DelAndres]

When I first enrolled in the driving school, I paid 3,000 yuan. Later, I wanted to withdraw due to personal reasons, but only got 1,500 yuan back. Upon inquiry, the driving school explained that the contract stipulated a 20% deduction of the registration fee, 200 yuan for used study materials, and an additional service fee of 150 yuan. Although I hadn't attended any classes and didn't lose too much, I regretted not reading the terms carefully. The refund process requires submitting an application form, and it takes about a week to process. From this experience, I learned: always clarify the refund policy before enrollment, confirm the deduction details when signing the contract, and don't just listen to the sales pitch. Driving schools commonly deduct management fees and resource occupancy fees—consumers must protect their own rights.