Has the Designated Repair Shop Insurance Been Canceled?
1 Answers
The designated repair shop insurance was canceled in 2021. After the comprehensive auto insurance reform in 2020, the designated repair shop insurance was removed. Insured vehicles only need to be repaired at maintenance shops corresponding to the vehicle brand, and insurance companies will normally settle claims within the scope of insurance liability. The full name of the designated repair insurance is 'Designated Repair Shop Special Agreement,' which is an additional clause in commercial auto insurance, equivalent to an add-on insurance. 'Specialized repair' means going to the corresponding 4S shop for specialized maintenance. Therefore, the designated repair insurance is commonly referred to as designated 4S shop repair insurance. After receiving a claim report and completing the investigation, the insurance company should contact the customer within one working day to finalize the damage assessment. For complex cases or cases with significant disputes, the assessment time can be extended upon mutual agreement, but in principle, it should not exceed 10 working days. Insurance companies cannot designate repair shops or parts suppliers but may recommend repair shops with Class II or above maintenance qualifications approved by the vehicle maintenance management department.
