Does XPENG Motors offer free lifetime battery warranty replacement?
1 Answers
XPENG Motors' battery is not covered under a lifetime warranty and cannot be replaced for free. However, XPENG Motors has currently introduced a lifetime warranty service for power batteries and an extended warranty service for the entire vehicle (excluding the three-electric system and wear-and-tear parts). This means that the first owners of non-commercial XPENG G3 and P7 vehicles can enjoy the lifetime quality warranty service for power batteries provided by XPENG Motors by paying a certain fee. The lifetime battery warranty refers to the power battery pack assembly installed in the vehicle. For the first owner of a non-commercial vehicle, the warranty period is extended to a lifetime. It should be noted that the warranty will become invalid after a change of ownership. This service can be purchased at the time of vehicle purchase or within six months after the service is introduced. The extended warranty service means that after the original factory warranty expires, the customer's vehicle can continue to enjoy a warranty service with coverage and rights basically consistent with the original factory warranty. However, it does not include the power battery pack and management system, drive motor and its controller, as well as wear-and-tear parts such as wiper blades and fuses. When purchasing the extended warranty, it is necessary to confirm that the vehicle is still within the original factory warranty period and that the vehicle's usage is non-commercial. XPENG Motors is an automotive brand under Guangzhou Xiaopeng Motors Technology Co., Ltd. Its main models include the XPENG P7, P5, G3, and G9. The logo features the initial letter X of the XPENG brand, with the four Chinese characters 'Xpeng-Motors' below the logo, symbolizing the Roc spreading its wings.
