No, TrueCar does not directly deliver vehicles to your home. As a car-buying service and pricing platform, TrueCar's primary function is to connect you with its network of certified dealers. You use TrueCar to research a fair price, see what others have paid, and then get a personalized price certificate from a local dealer. The actual transaction, including financing, paperwork, and vehicle pickup or delivery, is handled entirely by the dealership.
The delivery experience depends entirely on the individual dealer's policies. Many dealerships now offer home delivery as a standard convenience, especially in the post-pandemic era. Others may require you to pick up the car at their location. When you receive your TrueCar price certificate and contact the dealer, that is the crucial time to ask about their delivery options. Some may offer it for free within a certain radius, while others might charge a fee. It's a negotiable part of the sale.
Here’s a quick look at how TrueCar compares to services that do handle delivery:
| Service Model | Vehicle Delivery | Who Handles Transaction & Paperwork? | Best For |
|---|
| TrueCar | Arranged by individual dealer (varies) | The Certified Dealership | Shoppers who want a guaranteed upfront price but prefer to work with a local dealer for test drives and final negotiation. |
| Online-only retailers (e.g., Carvana, Vroom) | Yes, direct-to-home delivery is standard | The online company itself | Shoppers prioritizing maximum convenience and a completely online, haggle-free purchase. |
| Traditional Dealership | May be offered as a concierge service | The Dealership | Shoppers who want to test drive, inspect the car in person, and negotiate face-to-face. |
In short, TrueCar streamlines the price discovery process but stops short of being a full-service delivery provider. Your ability to get the car brought to you is a feature of the specific dealership you choose, not a guarantee from TrueCar itself.
