Does the insurance company provide free rescue service for car breakdown?
1 Answers
Insurance companies do provide free rescue services for car breakdowns, but there are specific regulations: unlimited free towing services within 100 kilometers, and for vehicle breakdowns caused by traffic accidents, free towing services within 50 kilometers are available. If a car is involved in a traffic accident, the following steps should be taken: 1. Report to the police for liability determination: The traffic accident liability certificate is usually issued on the spot or within 10 days after the accident. 2. Report the damage to the insurance company: File a claim with the insurance company to determine the compensation amount. Present the driver's license, vehicle registration certificate, ID card, insurance policy, and the accident liability certificate. If there are no disputes, both parties should sign to confirm, and the claims adjuster will issue a work order to determine the repair items and time. 3. Vehicle repair: The insurance company will review and compensate. First, pay the repair fee to the repair shop, and then submit all claim documents to the insurance company's claims department for reimbursement.