Does the insurance company provide free jump-start service if the car battery is dead?
1 Answers
If the car battery is dead, the insurance company offers three free jump-starts within one year. Below are the jump-start steps: 1. First, locate the vehicle's battery, which is usually in the engine compartment, with a red cover on the positive terminal. The red jumper cable connects to the battery's positive terminal, and the black one connects to the negative terminal. Ensure the two cables are operated separately and kept at a distance to prevent short circuits. 2. After locating the batteries of both vehicles, first connect the positive terminal of the dead battery to the positive terminal of the rescue vehicle. Then, connect the negative terminal of the rescue vehicle to a grounded metal part of the dead vehicle (e.g., shock absorber mount, body screws, or other metal connections). Note: Follow the connection sequence strictly to ensure safety, especially connecting the negative cable to a grounded metal part of the dead vehicle as the negative connection point. 3. After verifying the jumper cable connections, start the rescue vehicle and wait a few minutes to charge the dead battery slightly. Then, attempt to start the dead vehicle. 4. Once the dead vehicle starts, remove the positive cable first, followed by the negative cable. Proceed directly to a 4S shop or professional repair shop to check the cause of the battery drain and perform charging or battery replacement.
