Does the 4S warranty cover scratches on a new car?

[LaAnna]

Scratches on a new car are not covered by the 4S warranty because they are caused by human factors and are not related to vehicle quality issues, thus falling outside the warranty scope. However, you can file an insurance claim, have the assessor evaluate the damage, and then proceed with repairs. This helps avoid unnecessary repair costs that may not be reimbursable. Precautions for using a new car include: 1. Warm up the engine before starting; 2. Change the gear oil after driving 2,000 kilometers and pay attention to vehicle maintenance; 3. Control the engine speed during the break-in period to prevent damage from excessive RPM; 4. Get comprehensive insurance and install a dashcam to avoid unnecessary disputes and losses; 5. Avoid sudden acceleration or deceleration to prevent damage to vehicle components.