Does Not Maintaining a Car at a 4S Shop Affect the Warranty?
1 Answers
New cars not maintained at a 4S shop will not affect the warranty. Additional information is as follows: 1. According to Article 26 of the "Consumer Rights and Interests Protection Law of the People's Republic of China," business operators must not use standard terms, notices, declarations, or in-store announcements to exclude or restrict consumer rights, reduce or exempt their own responsibilities, or impose unfair and unreasonable burdens on consumers. They must not use standard terms combined with technical means to force transactions. Any content in standard terms, notices, declarations, or in-store announcements that includes the aforementioned provisions is invalid. 2. Article 11 of the "Guidance on Promoting the Transformation and Upgrading of the Automotive Maintenance Industry and Improving Service Quality" stipulates that manufacturers must not refuse to provide repair services on the grounds that the car has chosen non-authorized maintenance services during the "Three Guarantees" period.