Does Maintenance Outside Affect Warranty?
1 Answers
Maintenance outside does not affect the warranty. However, there is a prerequisite: the repair shop must have Class II or higher qualifications, and you should keep the maintenance list and invoice for each service. In this way, even if problems arise, the 4S shop must still honor the warranty. Extended information on the Automobile Three Guarantees Law is as follows: 1. "Regulations on the Repair, Replacement, and Return of Household Automobile Products": According to Chapter 3, Article 12 of the "Regulations on the Repair, Replacement, and Return of Household Automobile Products" (Order No. 150 of the General Administration of Quality Supervision, Inspection, and Quarantine), sellers of household automobile products must meet the following requirements: clearly indicate the name, address, and contact information of the repairer agreed upon by the manufacturer. However, consumers have the right to independently choose a repairer from the listed options, and this choice cannot be restricted. 2. "Consumer Rights Protection Law": According to Article 9 of Chapter 2 of the "Consumer Rights Protection Law": Consumers have the right to independently choose goods or services. This means that car owners have the right to compare, evaluate, and select, and to independently choose a repairer that suits their needs during maintenance. 3. "Guiding Opinions on Promoting the Transformation and Upgrading of the Automobile Maintenance Industry to Improve Service Quality": Automobile manufacturers and their authorized sales and maintenance enterprises must not abuse the automobile warranty clauses. As long as consumers use, maintain, and repair automobile products correctly according to the user manual, they cannot be denied the "Three Guarantees" policy on the grounds that the car owner performed maintenance at an external repair shop.
