Yes, Enterprise Rent-A-Car offers vehicle delivery services in many locations, bringing the car directly to you at home, work, or another specified address. This service, often called Enterprise Car Delivery or Enterprise To You, is designed for maximum convenience, especially for customers needing a rental car for insurance replacement, routine maintenance, or a vacation. The availability, delivery fee, and specific terms depend entirely on your location and the participating local Enterprise branch.
The process typically begins when you book a vehicle through Enterprise's website or mobile app. During the reservation process, you will have the option to select delivery if it's available in your area. A representative from the local office will then contact you to confirm the details, including the delivery time and exact location. On the scheduled day, an Enterprise employee will drive the car to you, complete the necessary paperwork on-site, and perform a vehicle walk-around with you to note any pre-existing damage. You'll need to present a valid driver's license, a major credit card in your name, and meet Enterprise's standard age and driver requirements.
It's important to understand that a delivery fee usually applies. This fee is not standardized and can vary significantly based on the distance from the branch to your delivery address. Some situations, like an insurance-covered replacement rental, may have the delivery fee waived as part of the claim process. It's always best to inquire about any potential fees when making your reservation.
The table below outlines key aspects of the service based on common user experiences and typical Enterprise policies.
| Service Aspect | Details and Data Points |
|---|
| Service Availability | Available in many metropolitan areas; subject to branch participation and vehicle inventory. |
| Typical Delivery Fee | Ranges from $10 to $50+; highly dependent on distance from the branch. |
| Required Documentation | Valid driver's license, proof of insurance, and a credit/debit card for the security hold. |
| Advance Notice | Reservations generally required 24-48 hours in advance for delivery service. |
| Eligible Rentals | Often applies to standard rentals, insurance replacement vehicles, and some commercial accounts. |
| Delivery Area Radius | Varies by branch; commonly within a 5 to 15-mile radius of the physical location. |
To ensure a smooth experience, always confirm the total cost, including the delivery fee, when you book. Verify your delivery address is accurate and be available to meet the representative at the agreed-upon time.
