
Generally, your personal car insurance policy does not automatically cover you when you are renting a car through Turo. Turo operates as a peer-to-peer car-sharing platform, which is a fundamentally different risk model than traditional rental car companies. Most standard personal auto policies contain clauses that exclude liability and physical damage coverage when the vehicle is being used for commercial purposes, which is how many insurers view renting out your car.
The coverage responsibility is split into two distinct roles: the guest (the person renting the car) and the host (the car owner).
For the Guest (Renter): You cannot assume your existing policy will extend to a Turo rental. You must contact your insurance agent to get a definitive answer. Some insurers may offer an endorsement (a policy add-on) for peer-to-peer rentals, while others may explicitly deny coverage. Your credit card's rental car insurance benefit is also highly unlikely to apply to Turo, as these benefits are almost exclusively for agreements with licensed rental car agencies.
For the Host (Owner): When you list your car on Turo, your personal insurance is typically inactive during a rental period. Turo provides hosts with a base level of liability insurance and offers various protection plans for physical damage to the vehicle, each with a different deductible you must pay in case of a claim.
The safest approach is to purchase a protection plan directly through Turo. These plans clearly outline the level of coverage and your financial responsibility, eliminating uncertainty.
| Scenario | Who is Driving? | Likely Personal Insurance Coverage | Turo's Provided Coverage (Varies by Plan) |
|---|---|---|---|
| Damage to the Turo vehicle you rented | Guest (Renter) | Typically Excluded | Covered, subject to your chosen plan's deductible |
| Damage you cause to another car/property | Guest (Renter) | Varies; must verify with insurer | Liability coverage included (state minimums) |
| Damage to the host's car during a trip | Host (Owner) | Typically Excluded during trip | Host's chosen protection plan applies |
| Theft of the host's car during a trip | Host (Owner) | Typically Excluded during trip | Host's chosen protection plan applies |
| A guest causes an injury lawsuit | Guest (Renter) | Varies; must verify with insurer | Liability coverage included (up to policy limit) |

Don't bet on it. I learned this the hard way. My own insurance company told me point-blank that my policy is for personal use on my own car. Renting someone's private vehicle through an app like Turo falls into a gray area they don't cover. It's not the same as a Hertz or Enterprise rental. The only thing that gave me peace of mind was opting for the premium protection plan Turo offered at checkout. It felt like an extra cost, but it was cheaper than being on the hook for thousands in damages.

It's a two-way street. As a host who lists my car on Turo, I had to understand that my personal insurance is completely off the table when a guest is driving. Turo provides its own commercial liability policy for hosts. For physical damage to my car, I selected a Turo protection plan that dictates my deductible. Guests need to do the same—their personal policy is unlikely to apply. The responsibility is on both parties to use Turo's in-app protection options to mitigate risk.

The key is to think of Turo not as a rental car company, but as a matching service. Your insurance contract is specific to your vehicle. When you drive a host's car, you're essentially borrowing it from a private individual. Most insurance policies haven't caught up with this peer-to-peer model. Before you book, make two calls: one to your insurance agent to ask about "P2P car sharing coverage," and one to your credit card company. You'll likely find that the Turo-protection plan is your only real option for coverage.

From a legal standpoint, the exclusion often hinges on the "livery conveyance" clause found in many standard policies. This clause excludes coverage when a vehicle is used to transport people or property for a fee. Since Turo involves paying for the use of a vehicle, it can trigger this exclusion, voiding your collision and liability coverage for that trip. State regulations vary, but the burden of proof is on you. The Turo transaction is a commercial activity in the eyes of most insurers, making their provided plans not just a recommendation, but a necessity.


