Does Abnormal Noise in a New Car Count as a Quality Issue?
1 Answers
Whether abnormal noise in a new car is considered a quality issue depends on the severity of the problem. If the noise originates from a position or component related to quality, the dealership will be responsible. Get it checked at the dealership: If a newly purchased car exhibits abnormal noise, it may indicate a malfunction rather than a minor flaw. Visit the dealership for an inspection. New car malfunctions typically stem from two main causes: wear noise from new components or actual faults. If left unchecked, you may lose the opportunity to seek recourse from the dealership after the warranty expires. Potential quality issues: Abnormal noise in a new car could indicate quality problems such as assembly process defects, material issues, or mechanical faults. Contact a 4S shop for a comprehensive inspection to determine the root cause. Generally, new cars undergo thorough inspections, so major faults should be rare. Engine mount issues: Improper operation by the driver, such as incorrect gear shifting, half-clutching, or accelerating with the handbrake engaged, can cause significant abnormal noise during driving. If a new car produces unusual sounds, it might be due to faulty engine mounts. A simple replacement at a 4S shop should resolve this issue.
