Does a new Mercedes-Benz car need compensation if it breaks down?
2 Answers
Mercedes-Benz new car breakdown requires compensation. Introduction to vehicle insurance: Vehicle insurance, also known as motor vehicle insurance, referred to as auto insurance, is a type of commercial insurance that covers liability for personal injury or property damage caused by natural disasters or accidents involving motor vehicles. Classification of vehicle insurance: Commercial insurance is an indefinite value insurance, divided into basic insurance and additional insurance, where additional insurance cannot be purchased independently. Basic insurance includes third-party liability insurance and vehicle damage insurance; additional insurance includes comprehensive theft insurance, on-board liability insurance, no-fault liability insurance, cargo drop liability insurance, glass breakage insurance, vehicle suspension loss insurance, spontaneous combustion loss insurance, new equipment loss insurance, and deductible waiver insurance.
I also encountered a malfunction right after buying my new Mercedes-Benz. While driving, the dashboard suddenly started alarming, which scared me into rushing to the 4S store immediately. Folks, new cars come with a warranty period, usually three years or a certain mileage. Such malfunctions are repaired for free without any extra cost to you. Mercedes-Benz's after-sales service is reliable—they'll diagnose the issue, which is often due to electronic system bugs or engine faults, and fix it properly. However, if the problem recurs or affects safety, like brake failure, you can request a car replacement or minor compensation, as supported by China's Consumer Protection Law. Always pay attention to abnormal sounds while driving, and for new cars, check the warranty manual and keep maintenance records. Minor issues with new cars are common; just stay calm and handle them at authorized shops for peace of mind.