Does 122 Handle Vehicle Relocation?
3 Answers
122 handles vehicle relocation. 122 is a department established by China's public security traffic management authorities to receive public reports of traffic accidents, dispatch police officers to handle various alarms and assistance requests, and also accept public reports, complaints, and inquiries regarding traffic management and traffic police law enforcement. Calling the 114 Information Service Hotline: 114 cannot directly provide the vehicle owner's phone number. By providing the license plate number and location of the vehicle that needs to be moved to the operator, the call will be directly transferred to the vehicle owner's mobile phone, but the owner's number will not be disclosed. After dialing 114 and providing the license plate number, 114 will transfer the call to the vehicle owner. To better protect the owner's privacy, the call is only transferred without revealing the number. However, there is a prerequisite: the vehicle owner must apply to China Unicom to bind their mobile phone number with their license plate number and activate this service. If this registration is not completed, 114 cannot assist. Calling 122 to Contact Traffic Police: Dial the 122 emergency hotline and provide the vehicle's license plate number. The traffic police will help contact the vehicle owner and notify them to move the vehicle. As a traffic accident emergency hotline, 122 provides such convenient services. Upon receiving a report from a citizen about a blocked vehicle, 122 will assign the local traffic police detachment to contact the owner of the obstructing vehicle.
I've encountered this situation a few times, and 122 can indeed be helpful. 122 is the traffic management hotline, primarily handling traffic accidents and road rescue services. If a vehicle is blocking a fire lane or a main road, calling 122 will prompt traffic police to arrive quickly, directly contacting the owner to move the vehicle or even towing it away. However, it may not be as effective for ordinary residential parking blockages, as it depends on local regulations. Last year, when a neighbor's car blocked my garage, I called 122, and within ten minutes, an auxiliary police officer arrived to check the license plate and make a call. It's advisable to also contact the property management or the 114 vehicle-moving service simultaneously for a quicker resolution. Some cities have even launched WeChat public account vehicle-moving functions, allowing online applications without making a phone call.
Here's how I understand it: The 122 emergency platform primarily handles traffic accidents and violations. Towing services are more of an extended function, depending on the situation. If a parked car is blocking public traffic, 122 will definitely intervene; but for disputes over parking spots in shopping mall lots, contacting the mall management directly is more effective. Once when my car was blocked in my residential complex, the 122 operator helped me locate the owner's information but explained they had no authority to enforce towing - they could only call the owner. With urban services improving, many cities now allow dialing 114 to directly connect to dedicated towing hotlines, which saves more time than 122. I recommend drivers prepare a towing contact sign in advance to minimize such hassles.
