Do rideshare passengers need to pay for highway tolls?
2 Answers
Rideshare passengers do not need to pay for highway tolls; the highway fees incurred during a Didi rideshare trip should be borne by the driver. Below are Didi rideshare's fee standards: 1. Standard One: Article 3.8 of Didi's "Rideshare Service Agreement" states that drivers may choose the navigation route provided by the rideshare platform during the trip or set a reasonable driving route based on actual travel conditions. Regardless of whether the driver uses the navigation service provided by the rideshare platform, all road or bridge tolls incurred during the trip shall be independently borne by the driver. 2. Standard Two: For Didi rideshare trips on highways, the toll fees should be paid by the passenger, generally only the one-way fee, because the Didi fare does not include highway tolls. If the passenger requests not to take the highway and the driver insists on doing so, the highway tolls will be paid by the Didi driver. 3. Standard Three: If the driver requests the passenger to pay for the return trip's highway tolls during a Didi rideshare trip on the highway, it is reasonable only if agreed upon in advance before accepting the ride. If not agreed upon in advance, the passenger does not need to pay.
I often drive for ride-sharing, and this issue is quite common. First, whether to split the highway toll depends on the agreement between you and the passenger. Generally, for long-distance trips taking the highway, I clarify the cost-sharing in advance when accepting the order—for example, splitting a portion equally. If we don’t take the highway, it might involve detours and extra time, affecting the experience. If the passenger has no objection, the toll is directly added to the fare, and now apps allow setting additional fees, so there’s no pressure for anyone. For short trips, I sometimes cover the cost without fuss, since it’s just helping someone along the way. The key is to communicate clearly beforehand to avoid disputes mid-journey, which could ruin the mood. I recommend new drivers start by following the platform rules—Didi, for instance, has an option for passengers to pay, which is quite convenient. Highway tolls aren’t expensive, but they add up, so splitting the cost is fairer, and keeping the accounting transparent keeps everyone happy. Also, during holidays when highways are toll-free, don’t get confused to avoid unnecessary discussions.
