Do I need to sign when picking up the car after repairs at a 4S shop?
2 Answers
You need to sign when picking up the car after repairs at a 4S shop. The signature is to confirm the service relationship and after-sales service. You don't need to monitor the repair process for accident vehicles at a 4S shop. Before repairing an accident vehicle, the 4S shop will provide a detailed list of parts that need replacement or repair, clearly indicating labor costs, parts costs, and other related expenses, along with the estimated completion time. During the repair process, if any changes occur, the shop will promptly contact the owner. Since accident vehicle repairs usually take a long time and cannot be completed within just a few hours, there's no need to waste time waiting at the 4S shop. You only need to check the repair items on the work order when picking up the car, and generally, there won't be any major issues. Precautions when signing after accident vehicle repairs: First, check if the contract specifies the warranty period for the repairs. Many accident vehicles develop new issues shortly after repairs, requiring another visit to the 4S shop. If the contract doesn't include a warranty period, the 4S shop might charge for additional repairs. Second, inspect the repaired areas before signing to ensure the repairs meet expectations. If unsatisfied, do not sign. First, the cost of vehicle repairs is usually covered by the insurance company. However, the insurance company won't compensate for transportation inconvenience or expenses caused by the lengthy repair time. In such cases, you can request a replacement vehicle from the 4S shop. If no replacement vehicles are available, you can negotiate with the 4S shop, which will generally offer appropriate transportation compensation. Second, check the repair contract for penalties related to delayed delivery. If the 4S shop delays delivery, you have the right to demand compensation for the delay.
Last time I picked up my car after repairs at the 4S店, the staff asked me to carefully inspect the vehicle to ensure all repair results were satisfactory, such as checking for flaws in newly replaced parts and paintwork. It's quite normal to sign after confirming satisfaction, similar to my experiences at other repair shops. The signature mainly serves as proof that you've accepted the service, preventing future disputes, like having evidence if the repairs aren't satisfactory. I also took photos of the car's condition as backup. When signing documents, make sure to read the contents carefully and don't overlook details like repair items and warranty periods. The whole process isn't difficult and takes at most half an hour. After signing, you can drive the car away. Keep the invoice and repair record card properly in case there are issues later. I recommend doing this every time after car repairs to be responsible for yourself.
