Do I need to make an appointment for maintenance at a 4S shop?
3 Answers
Maintenance at a 4S shop does not require an appointment, but it is better to make one for the following reasons: 1. Save time: Making an appointment in advance can reduce non-repair waiting time. 2. Convenient communication: Making an appointment in advance allows for effective communication with the service reception staff to confirm maintenance content, price, arrival time, maintenance time, and vehicle handover time. Information about car maintenance is as follows: 1. Car maintenance (Car-maintenance): Also known as car servicing, refers to the preventive work of regularly inspecting, cleaning, supplying, lubricating, adjusting, or replacing certain parts of the car. 2. Purpose: To keep the car clean and tidy, maintain normal technical conditions, eliminate hidden dangers, prevent faults, and extend the service life.
In the past, whenever I went to the 4S shop for maintenance, I never made an appointment. As a result, it was often crowded on weekends, and I had to wait for half a day, which was exhausting. Later, I learned my lesson and made an appointment one or two weeks in advance on the APP, selecting a time slot to go, which was much faster. The 4S shop also ran smoothly, as the technicians could prepare the workstations and spare parts in advance, avoiding any rush when inspecting the car. During peak periods like before and after holidays, queues were severe, but making an appointment helped avoid this hassle. Additionally, the shop often offered appointment discounts, such as free car washes or discounted services, so not making an appointment might mean missing out on some small benefits. After developing this habit, I saved a lot of time and found it easier to plan my daily schedule. Of course, emergency issues might be handled on the spot, but it's best to make an appointment for regular maintenance.
As someone who frequently visits 4S shops, I find appointments absolutely necessary. 4S shops have high daily foot traffic, and maintenance procedures follow a strict sequence. Without an appointment, vehicles have to queue up, which not only wastes time. Appointments allow them to efficiently allocate resources, with technicians focusing on servicing one vehicle at a time, thereby reducing overall inspection duration. During peak periods like summer maintenance seasons, wait times get even longer, but simply making a phone call or online booking in advance makes things much smoother. Additionally, appointments enable customized services, such as specifying engine oil brands. Some shops might accept walk-ins, but most recommend scheduling in advance to ensure service quality. Developing this habit benefits both parties.
