Do I need to be present for the damage assessment at a 4S shop?
1 Answers
4S shops do not require the owner to be present for the damage assessment, but it is still better to go along with the vehicle. Repairing the vehicle's insurance loss is a key part of the claims process. Although the owner is not responsible for the loss assessment of the auto insurance, this does not mean that understanding the process is unnecessary. The vehicle damage assessment process includes: 1. Reporting the incident; 2. Damage assessment; 3. Ruling and penalty; 4. Taking the vehicle to the 4S shop for repairs; 5. After the insurance company's appraiser determines the loss, the repair items and contents fixed by the insurance company must be obtained; 6. When picking up the vehicle, it is necessary to request the repair list and invoice from the 4S shop and check whether the repair list matches the actual repairs; 7. After the loss is determined, ensure the 4S shop's quote is consistent; 8. Insurance claim.