Do all new cars come with a three-guarantee certificate?

[LaMartin]

All new cars come with a three-guarantee certificate. Introduction to the automotive three-guarantee certificate: The automotive three-guarantee certificate may include both front and back sides. The front side should at least include product information, manufacturer information, seller information, and three-guarantee terms; the back side should list other relevant three-guarantee information. The three guarantees mainly include: the main components and parts covered; the types of wear-and-tear parts and their warranty periods; the usage compensation coefficient and calculation formula for vehicle returns or exchanges; and information on special parts that need to be customized based on the Vehicle Identification Number (VIN). Function of the guarantee: Within 60 days or 3,000 kilometers of purchase, if major components like the engine or transmission have quality issues, consumers can choose to have them replaced free of charge. The three-guarantee validity period is 2 years or 50,000 kilometers. During this period, if serious safety performance failures persist after two repairs or new serious safety performance failures occur, consumers can choose to replace the vehicle or return it.

[LondonLee]

When I first bought my new car, the dealer handed me a small booklet called the Three Guarantees Certificate, saying every car must come with it. The law requires new cars to be accompanied by this certificate, which clearly states the warranty period—usually two years or 50,000 kilometers—and covers free repairs or even replacement for issues with the engine or transmission. On the day of purchase, they specifically had me verify that the VIN on the certificate matched the car before I signed and drove off. If the dealer doesn’t provide it, don’t rush to accept the car—demand it immediately or file a complaint with market regulators to avoid future hassles. I make a habit of taking a photo of it for my phone and keeping the original in the car’s small drawer. A new car without a Three Guarantees Certificate is practically unheard of—always check to protect your rights.

[HeidiMarie]

As someone frequently involved in vehicle transactions, new cars must come with a legitimate three-guarantee certificate. Dealers are legally required to provide this booklet upon delivery, and it must include details of the warranty service: within two years or 50,000 kilometers, core component failures such as engine damage can be addressed free of charge. Consumers should personally verify the certificate's contents at the time of pickup, including the start date and vehicle model, and request a replacement immediately if any omissions are found. Keeping the certificate safe is essential for future service needs; while occasional oversights happen, they are generally complete. It's advisable to retain a copy after receiving the car, in case evidence is needed for repairs.

[StephanieAnn]

I've been driving for over 20 years, and every time I buy a new car, the dealer provides the three-guarantee certificate on time. The law mandates that all new cars must come with this certificate, which typically covers a warranty period of two years or 50,000 kilometers, allowing for free repairs when issues arise. On the day of delivery, make sure to verify the VIN and keep the certificate safe; without it, repairs might be troublesome. All new cars should come with this certificate—if it's missing, request a replacement immediately.

[DylanRose]

All new vehicles come with a Three Guarantees certificate, as clearly stipulated by national regulations that dealers must provide. The certificate covers a two-year or 50,000-kilometer warranty obligation, and consumers should verify that details like the VIN match. If not received immediately, request it and retain evidence for complaints to 12315. The certificate is crucial evidence for rights protection, making proper storage essential. Standard new vehicle certificates must not be missing.