Do all 4S stores have car delivery ceremonies?
2 Answers
Generally yes, but it varies by region. Here is relevant information about 4S stores: 1. Introduction: The full name of a 4S store is Automobile Sales Service 4S Shop, which is an automobile sales enterprise integrating four functions: vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). 2. Demand: The emergence of 4S stores precisely meets various needs of users. They can provide well-equipped and clean maintenance areas, modern equipment and service management, a highly professional atmosphere, well-maintained service facilities, sufficient spare parts supply, and a rapid and timely tracking service system. Through the services of 4S stores, users can develop trust in the brand, thereby increasing sales.
When I first bought my car and went to the 4S store to pick it up, the staff warmly prepared a small bouquet of flowers for me and even took a commemorative photo with me and the new car. It felt very ceremonial, like a little surprise. However, I later learned from other friends that not all 4S stores do this. Some stores, when they are particularly busy or delivering ordinary models, might just have you sign some papers and explain the functions briefly before wrapping up. It depends on the store's service level and philosophy. Luxury brands generally pay attention to details, while ordinary economy models might skip such ceremonies. As a first-time buyer, I thought the ceremony was quite nice—it deepened my impression and trust—but it’s also fine without it, as the key is that the car runs without issues.
