
Generally speaking, some 4S stores are closed during the Spring Festival, specifically from New Year's Eve to the fifth day of the lunar new year. Some 4S stores may have staff on duty during the Spring Festival, allowing for maintenance services, but appointments must be made in advance. The "4S" in 4S stores stands for Sale (sales), Sparepart (spare parts), Service (after-sales service), and Survey (information feedback). The full name of a 4S store is Automobile Sales Service 4S Store (Automobile-Sales-Servicshop-4S). Sale (sales) represents the services provided to consumers, including viewing, test-driving, and purchasing vehicles, which are the most basic services a 4S store must offer. Service (after-sales service) represents the warranty, repair, and maintenance services provided to consumers after the vehicle is sold. This is also one of the essential services a 4S store must provide. Sparepart (spare parts) represents the supply of vehicle parts and components that 4S stores can provide to consumers, in addition to vehicle sales and after-sales services. Survey (information feedback) indicates that as the final point of vehicle sales for automakers, 4S stores have the closest relationship with consumers and can provide feedback to automakers.

Last Spring Festival, I wanted to buy a new car and drove around to visit several 4S stores. However, I found that most stores were closed from Little New Year's Eve to the third day of the Lunar New Year, with holiday notices posted on their doors. Later, I went to one store after the fifth day of the Lunar New Year, and it was only open from 1 PM to 5 PM. The salesperson said that the shortened business hours during the holiday were to give employees time off. However, before the Spring Festival, they usually have big promotions, such as additional subsidies for old car replacements or free maintenance cards. If I had bought the car before the New Year, I could have taken advantage of these offers. If you're in a hurry to visit during the Spring Festival, I suggest checking the store's opening announcements online or calling to confirm in advance to avoid a wasted trip. Additionally, traffic is congested during the holidays, but with fewer people, test drives can be more convenient. In short, buying a car during the Spring Festival is fine, but you need to plan your time carefully to avoid store closures.

Our family often plans to change cars during the Spring Festival because it's convenient for holiday travel. I asked the customer service at the local 4S store, and they said that during the Spring Festival, most stores are closed from the first to the fourth day of the lunar new year, as employees go home for the holiday. However, from the fifth day to the fifteenth day of the lunar new year, most stores operate normally, but their hours are adjusted to around 10 a.m. to 4 p.m., not as late as usual. Before the holiday, stores offer clearance sales with more discounts; after the holiday, new car models are launched, and promotions might be even better. I think for family users like us, it's better to buy one or two weeks in advance to avoid the holiday rush. Additionally, during the Spring Festival, there are fewer cars on the road, making test drives more comfortable, but don't forget to bring the whole family to discuss and choose the car configuration more reliably.

I usually keep an eye on the car market, and the Spring Festival is a special period. Most 4S stores are closed during the national statutory holidays, from New Year's Eve to the fifth day of the lunar new year. However, some chain brand stores may open a small door for duty starting from the fourth day. After the festival, promotions are frequent in the first month of the lunar year, such as limited-time discounts or free insurance offers, making it worthwhile to check them out early. If you're planning to take action during the Spring Festival, online platforms provide real-time status updates that you can check to avoid unnecessary trips.


