Do 4S shops provide replacement vehicles during car repairs?
1 Answers
4S shops do provide replacement vehicles during car repairs. Although 4S shops offer replacement vehicle services, the number of such vehicles is limited. They are generally provided only to customers whose repairs take a longer time, such as those requiring more than a week. For short-term repairs within a week, replacement vehicles are usually not provided. More details are as follows: 1. For short repair durations: If the vehicle repair time is short and you need a replacement vehicle during the repair period, you can communicate with the 4S shop. If the 4S shop truly cannot provide one or has no replacement vehicles available, you may consider nearby 4S shops that have been in operation for a shorter time. 2. About 4S shops: 4S stands for four major services: Sale (vehicle sales), Sparepart (parts), Service (after-sales service), and Survey (information feedback). Typically, these shops are invested in and built by dealers according to the standards set by the automobile manufacturers.