Difference Between Three-Guarantee Validity Period and Warranty Period
1 Answers
The Three-Guarantee validity period is 2 years or 50,000 kilometers, while the warranty period is 3 years or 60,000 kilometers. The national Three-Guarantee policy stipulates the following: 1. Introduction to the Three-Guarantee policy: The Three-Guarantee policy is a retail commercial enterprise's abbreviation for "return, replacement, and repair" of sold goods, providing services for faults caused by product quality issues rather than improper use or storage by users. 2. Provisions of the Three-Guarantee policy: Article 19 of the Three-Guarantee policy stipulates that during the warranty period of household automobiles, if each repair time (including waiting for repair spare parts) exceeds five days due to product quality issues, the consumer should be provided with a substitute vehicle or reasonable transportation cost compensation. The repair time is calculated from the time the consumer and the repairer determine the repair until the completion of the repair. If a single repair takes less than 24 hours, it is counted as one day.