
Yes, you can tow a car that won't go into neutral, but the method is critical to avoid severe damage to the transmission. The safest approach is to use a flatbed truck or a wheel-lift tow truck that can completely lift the drive wheels off the ground. If the drive wheels are on the ground and rotating while the transmission is in park or a gear, the transmission's internal components will be forced to turn without lubrication, leading to catastrophic failure.
For most modern vehicles, the drivetrain configuration determines the correct towing method. The following table outlines the primary towing methods based on whether the car is Front-Wheel Drive (FWD), Rear-Wheel Drive (RWD), or All-Wheel Drive (AWD).
| Towing Method | Best For Drivetrain Type | Key Consideration | Risk of Damage |
|---|---|---|---|
| Flatbed (All wheels off ground) | All types (FWD, RWD, AWD) | The gold standard; completely safe for any car. | None |
| Wheel-Lift (Lifting drive wheels) | FWD or RWD | Must identify drive wheels correctly. AWD requires a flatbed. | High if done incorrectly |
| Dollies under non-lifted wheels | FWD or RWD | Used with a wheel-lift; places non-drive wheels on dollies. | Medium-High if AWD is mistaken |
| Standard Two-Wheel Tow (All wheels down) | Not Recommended | Will destroy the transmission if not in neutral. | Extreme |
For AWD and 4WD vehicles, a flatbed is non-negotiable. Towing these vehicles with any wheels on the ground can bind the drivetrain and cause extensive damage to the transmission, transfer case, and differentials. The owner's manual will always specify the proper towing procedure.
Your first action should always be to consult the vehicle's owner's manual for specific towing instructions. If that's not available, calling a professional towing service is the wisest decision. Explain the situation clearly: "The car won't start and I cannot get the transmission into neutral." A reputable service will send the appropriate equipment, which is almost always a flatbed for this scenario, ensuring your car is transported without further harm.

Call a pro with a flatbed. Don't let some tow truck guy hook it up normally if the wheels can't spin freely. I learned this the hard way years ago with an old sedan. The transmission was shot after a tow. It’s just not worth the risk. Tell the dispatcher exactly what's wrong so they send the right truck. A flatbed is the only way to be sure it's done safely.

The key is getting all four tires off the pavement. If it's a front-wheel-drive car and you use a wheel-lift, the back wheels might be on the ground, but that's okay if the transmission is in park. The problem is the front wheels being dragged. That's what ruins the transmission. So, you either lift the drive wheels or, even better, just get the whole thing up on a flatbed. It's simpler and eliminates the guesswork.

Check your owner's manual. It has a specific section on towing that tells you exactly what to do for your model. If the manual says it must be towed on a flatbed, then that's what you need to insist on. Don't take a chance. Also, if you have a roadside assistance service like AAA, describe the problem to them in detail. They are trained to ask the right questions and dispatch the correct equipment to prevent damaging your vehicle during the tow.

Before you call for a tow, try one more thing to get it into neutral. With your foot firmly on the brake, turn the ignition key to the "on" position (but don't start the car). Then, try shifting into neutral. Sometimes a safety interlock prevents the shift without power. If that doesn't work, there's often a small, covered shift release button near the gear selector. You might need a key or a screwdriver to press it, allowing you to move the shifter manually. If these tricks fail, a flatbed is your only safe option.


