Yes, you can return a new car in Virginia, but it's not a straightforward right. Virginia does not have a statewide "cooling-off period" or lemon law that allows you to return a car simply because you changed your mind. Once you sign the contract, the deal is considered final. However, you have options if the vehicle has significant defects, the dealership has a specific return policy, or you acted under certain legal protections.
The most common path for returning a new car is through Virginia's Lemon Law. This law protects you if your new vehicle has a substantial defect that the manufacturer cannot repair after a reasonable number of attempts. For the law to apply, the defect must:
- Occur within 18 months of delivery or 18,000 miles on the odometer, whichever comes first.
- Substantially impair the vehicle's use, value, or safety.
- Not be caused by owner abuse, neglect, or unauthorized modifications.
You must report the issue and give the manufacturer a final repair attempt. If unsuccessful, you may be eligible for a refund or replacement vehicle.
| Lemon Law Qualification Criteria (Virginia) | Requirement |
|---|
| Coverage Period | 18 months or 18,000 miles |
| Number of Repair Attempts | 3 attempts for the same issue |
| Out-of-Service Days | 30+ cumulative days for various issues |
| Final Repair Attempt Notice | Required before filing a claim |
| Vehicle Type | New cars, trucks, and motorcycles |
Another avenue is the dealership's own policy. Some dealers offer a short-term return guarantee, often 3 to 7 days, as a sales incentive. This is not a legal requirement but a voluntary program. You must get the specific terms of this policy in writing before you purchase the car. Verbal promises are not enforceable.
Finally, federal regulations like the Magnuson-Moss Warranty Act support your case if the dealer fails to honor the manufacturer's warranty. If you believe you were a victim of fraud or misrepresentation during the sale, you should consult with a consumer protection attorney immediately. Your best first step is to review your sales contract and any documentation provided by the dealership.
