Yes, you can extend your rental with Enterprise, but it's not automatic and requires immediate action on your part. The most important step is to contact Enterprise before your scheduled return time to request an extension. Approval is entirely subject to vehicle availability, and your original rate is not guaranteed. If the car is available, they will typically approve the extension and charge your card on file. Failing to notify them and returning the car late can result in significant late fees and potential issues if the vehicle was reserved for another customer.
The process is straightforward. You can call the specific branch where you rented the car or use the Enterprise mobile app. The app often has an "Extend Rental" feature that lets you check availability and submit a request directly. When you call, have your rental agreement number ready. The representative will check if the car is available for the extra days you need.
Be prepared for a possible rate change. Your extension will be charged at the current daily rate, which could be higher or lower than your original rate depending on demand. They will also perform a new calculation for any taxes and fees. It's a good practice to review the new total cost before confirming the extension.
If you are part of a corporate account or the rental was pre-paid through a third party (like a travel website), different rules may apply. You might need authorization from your company or the booking agency. Always clarify this when you call.
| Consideration | Key Details | Why It Matters |
|---|
| Advance Notice | Contact Enterprise before the return deadline. | Avoids late fees (often $10-20 per hour or a full day's rate) and ensures you are not driving an unauthorized vehicle. |
| Approval Method | Phone call to the rental branch or via the Enterprise mobile app. | The app is often faster, but calling directly can help you negotiate or understand options better. |
| Rate Guarantee | Original rental rate is not guaranteed for the extension period. | You could pay a higher (or sometimes lower) daily rate based on current availability and demand. |
| Payment | The credit/debit card on file will be charged for the additional time. | Ensure your card has sufficient available credit to cover the extended rental period. |
| Vehicle Availability | Extension is approved only if the car is not reserved for another customer. | High-demand locations or periods (like holidays) may have less flexibility for extensions. |
Ultimately, communication is key. A quick call or app notification can seamlessly extend your rental, while assuming it's okay can lead to unnecessary charges and complications.
