Yes, Dollar Car Rental offers several convenient ways to check in ahead of your arrival, which can significantly speed up the process at the rental counter. The primary methods are online check-in through their website and mobile check-in via the Dollar app. Completing this step allows you to bypass the main line and proceed directly to the "Express Counter" or the rental car aisle, saving you valuable time, especially during peak travel hours.
How to Check In Ahead
The process is straightforward. Typically, you can begin online check-in 24 hours before your scheduled pickup time. You'll need your confirmation number and the driver's credit card. The system will prompt you to review your rental agreement, confirm your coverages (like Loss Damage Waiver or supplemental liability insurance), and add any additional drivers. Once completed, you'll receive a notification confirming you're ready for express pickup.
At the Rental Location
Even with advance check-in, you must still present your driver's license, the credit card used for booking, and any required proof of insurance at the Express Counter. An agent will quickly verify your documents and provide the rental agreement and keys. In some locations, you might even go straight to the car if you're enrolled in a loyalty program like Dollar Express Rewards.
| Check-In Method | Recommended Timeframe | Documents/Info Needed | Key Benefit |
|---|
| Online (Website) | 24 hours prior | Confirmation #, Credit Card | Review/Modify rental details on a larger screen |
| Mobile App | Day of pickup | Confirmation #, Credit Card | Ultimate convenience, can be done en route to the location |
| Airport Kiosk | Upon arrival at airport | Driver's License, Credit Card | Alternative if you couldn't check in earlier |
| Express Counter | After online/mobile check-in | DL, Credit Card, Proof of Insurance | Bypass the longest queues |
It's important to double-check your reservation details during the advance check-in process to ensure all information is accurate. While this method is a major time-saver, it may not be available for all reservations, such as those booked with a debit card or for drivers under 25, so it's best to verify your eligibility.
