
Yes, many newer Toyota Highlander models can start the car using a mobile app, but it is not a standard feature on every trim and requires an active subscription to Toyota's Remote Connect service. This feature, part of the Audio Multimedia or Audio Plus systems, is typically available on higher trims like the Limited and Platinum. The system relies on an embedded 4G LTE cellular connection (a Data Communication Module or DCM) in the vehicle to communicate with the Toyota App on your phone.
To use the remote start via app, you must have a compatible Highlander (generally 2020 model year and newer with the required audio package), the Toyota App installed on your smartphone, and an active Remote Connect subscription. This subscription is often included as a trial for the first few years of ownership, after which it becomes a paid service. The app's functionality extends beyond starting the car; you can also lock/unlock doors, check vehicle status (like fuel level and odometer), and locate your vehicle on a map.
It is crucial to check your specific vehicle's features. Lower trims may only offer a key fob-based remote start or lack the feature entirely. The app-based start is convenient for pre-conditioning the cabin temperature on extremely hot or cold days, but it does have limitations, such as the engine turning off if a door is opened before the smart key is inside the vehicle, a standard safety measure.
| Highlander Trim Level (2020-2023 Examples) | Standard Remote Start via Key Fob? | Compatible with Toyota App Remote Start? | Typical Audio System Required |
|---|---|---|---|
| L, LE | Often Optional | No | Audio System (base) |
| XLE, Hybrid XLE | Often Standard | Yes (with subscription) | Audio Plus |
| Limited, Platinum | Standard | Yes (with subscription) | Audio Multimedia / Premium Audio |
| Nightshade | Often Standard | Yes (with subscription) | Audio Plus |

My 2021 Highlander Platinum does this. I use the Toyota App on my iPhone all the time to start it from my office window about ten minutes before I leave. The cabin is perfectly cooled or warmed up by the time I get in. It’s a lifesaver during a Chicago winter. Just remember you need to pay for the Remote Connect service after the free trial ends. Totally worth it for me.

Check your trim level first. This feature is usually only on the XLE and above trims. You’ll also need an active subscription to Toyota’s Remote Connect service, which costs around $8 or $15 a month after the initial trial period expires. For some owners, the convenience of starting the car from anywhere might not justify the ongoing cost compared to the standard key fob remote start, which has a shorter range.

As a mom, the app start is fantastic. I can get the kids bundled up inside while I remotely start the Highlander to defrost the windows and get the heat going. It’s one less hectic thing to do in the morning. The app also lets me double-check that the doors are locked if I’m unsure, which gives me real peace of mind. It’s those little daily conveniences that make a big difference.


