Can the vehicle still enjoy the three guarantees after wading through water?

[ThomasFitz]

For vehicles that have had parts replaced after wading through water, the warranty is 1 year; for those without parts replaced, it is 3 years. Below is relevant information: 1. Three guarantees: The three guarantees service refers to guarantee for repair, replacement, and refund. Implementing "three guarantees" for goods or services is a way for operators to ensure quality. The basic content of the three guarantees is that operators have the obligation to provide free repair, replacement, or refund for quality issues within a certain period for the goods they sell. 2. Relevant regulations: The national regulations on three guarantees for purchased goods are: 7 days for refund, 15 days for replacement, and 1 year for warranty from the date of purchase. These are the most basic regulations, also known as the guarantee for repair, replacement, and refund.

[LeoAnn]

After my car stalled from wading through floodwater in the last heavy rain, I took the warranty manual straight to the 4S store to argue. They inspected it and said the water in the engine was due to human error and wouldn't cover it, which made me so angry that I flipped through the manual and argued back. Actually, the national warranty regulations clearly state that damage caused by heavy rain is considered force majeure, and the manufacturer must take responsibility. But 4S stores often exploit loopholes, claiming that improper operation during wading counts as human error, so it's best to record video evidence on the spot. Now I've learned my lesson—after every wading incident, I immediately call a tow truck for inspection and repair, and the most important thing is to disassemble the chassis and dry out the parts. Remember, never attempt to start the engine a second time, or you'll definitely be blamed for bending the connecting rod, and paying for those repairs out of pocket is really painful.

[MacBrantley]

With twenty years of experience in auto repair, I've seen too many disputes over water-damaged vehicles. Whether the warranty applies after water exposure depends on two key factors: whether the water immersion exceeds design standards, and whether the vehicle was promptly inspected. Article 20 of the warranty law states that manufacturers must provide proof to be exempt from liability for water-related failures. In such cases, vehicle owners must act quickly by doing four things: turn off the engine and cut power, call for a tow truck, take video evidence of the water level, avoid pressing the start button, and send the vehicle to a 4S shop within 24 hours for an inspection report. After drying, checking the transmission and ECU is critical. Manufacturers generally acknowledge liability for rusted metal parts, but often blame corrosion on circuit boards on corrosive substances in the water. In such cases, insist on a metallographic analysis report.

[DeKaleb]

The three-guarantee policy is actually linked to water-damaged vehicle claims. Last month, my neighbor forced his sedan through floodwater, resulting in a burnt ECU. He initially used auto insurance for repairs, but when the ECU failed again during the warranty period, the manufacturer refused coverage, citing water damage as the primary cause. The dispute reached consumer protection authorities, revealing a crucial point: parts repaired through insurance automatically void three-guarantee eligibility. Recommendation: After water exposure, first contact manufacturer-authorized service centers for diagnostics, secure the inspection report before filing insurance claims. Getting manufacturer-stamped repair orders provides the safest recourse, preventing potential cascading component failures requiring out-of-pocket repairs later.