Can the parts replaced during maintenance at a 4S store be taken back?
2 Answers
The replaced old parts can be taken away by the car owner. The following is a relevant introduction about automobile 4S stores: 1. Introduction to 4S stores: The full name of a 4S store is an automobile sales service 4S store, which is an automobile sales enterprise integrating vehicle sales, spare parts, after-sales service, and information feedback. 2. Advantages of 4S stores: Brand advantage, as most automobile 4S stores deal with automobile brands with good brand effects, strong competitiveness, and relatively large market shares. Complete and standardized service system, the core competitiveness of automobile 4S stores is to win customers with high-quality services.
I remember last time my car went to the 4S shop to replace the clutch plate, I directly asked the staff if I could take the old part back. They said no problem, but I had to inform them in advance, because they would recycle it by default to avoid wasting resources. I think this is a good practice. Think about it, taking the old part home allows you to check whether it was really replaced with a new one, avoiding some unscrupulous shops from playing tricks. Last time, my neighbor Lao Wang encountered this issue. After his car was repaired, he asked to take the oil return pipe back, and upon inspection, he found that there was no wear, indicating that it had not been replaced at all. I suggest everyone make this request before each repair and write it on the maintenance sheet to avoid disputes. It's also reasonable if the 4S shop charges a disposal fee, after all, it's for environmental protection. Sometimes I take it to the recycling point myself and can even earn a little money. Overall, asking one more question doesn't take much effort and can protect your rights and interests.
