Can the first maintenance of Volkswagen be done at any 4S store?
2 Answers
Yes. As long as it is a 4S store authorized by FAW-Volkswagen, the first maintenance can be done. For the free first maintenance, you only need to bring the vehicle's driving license and maintenance manual. The following is the extended content: 1. The first maintenance of Volkswagen cars must be done at a 4S store. All car manufacturers stipulate that only cars that have their first maintenance done at a 4S store can enjoy the car quality guarantee. 2. The first maintenance of the car does not necessarily have to be done at the 4S store where the car was purchased. It can also be done at a 4S store that is closer and more convenient to go to. All 4S stores are connected nationwide, and the car manufacturer will recognize the first maintenance done at any store. 3. Basically, all car manufacturers stipulate that the first maintenance of the car must be done within 5,000 kilometers or half a year of driving, whichever comes first. Generally, it is most suitable to do the first maintenance when the car has been driven between 4,000 and 5,000 kilometers. However, if the car has been used for more than half a year, the 4S store will not provide the first maintenance.
This topic really interests me, as I often pay attention to car maintenance. Regarding whether Volkswagen's first maintenance can be done at any 4S dealership, my understanding is that theoretically, it's possible because these dealerships are all part of Volkswagen's authorized network, and maintenance records are shared in the system. A friend of mine once got his first maintenance done at a Volkswagen 4S dealership while traveling in another city, and it went smoothly with quick service. However, if you get the first maintenance done at the dealership where you purchased the car, it might be more hassle-free, as they usually offer free or discounted services, such as checking the engine oil and filters, and can also update the vehicle status. In terms of warranty, the official requirement is that maintenance must be done at authorized service points; otherwise, if issues arise later, it might affect warranty claims. So, I recommend calling ahead to confirm that the dealership is authorized before you go, to avoid disrupting your trip. In short, choosing any Volkswagen 4S dealership is feasible, but prioritize location and convenience.
