Can the first maintenance cover free repair for a new car scratch?
2 Answers
New car scratches cannot be repaired for free during the first maintenance, as human-induced scratches require self-funded repairs. Below are the relevant details: First maintenance includes: Replacement: Replace the three filters and engine oil. Inspection: Check whether brake fluid, transmission oil, and power steering fluid need replacement. Testing: Test brake pads, tires, shock absorbers, and suspension. Inspection: Inspect spark plugs, throttle valve, and fuel supply system. Rotation: Rotate front and rear wheels and conduct routine checks. Notes for the first car maintenance: Appointment: Make an appointment in advance. Essentials: Bring necessary items such as the maintenance manual and vehicle license. Records: Keep a record of any faults or questions encountered during daily driving and inform the staff during the first maintenance registration.
I've seen many cases of new car scratches. As someone who loves studying automotive details, I must say the first maintenance usually doesn't cover free repairs for this. Official 4S dealerships' initial maintenance only includes routine items like oil changes, brake and tire inspections - body paint damage isn't included. Most scratches result from minor driving incidents and count as additional services. If you discover hidden scratches during vehicle delivery, you can request free touch-ups using the delivery record; otherwise, you'll need to pay out of pocket or file an insurance claim. I suggest directly asking the service advisor during the first maintenance to confirm repair quotes. For very shallow scratches, a touch-up pen will suffice, while deeper ones warrant professional repair. This approach saves money for future maintenance - new car upkeep requires pragmatism.
