Can the first car maintenance be done at any 4S store?
3 Answers
Can the first car maintenance be done at any 4S store? The first maintenance of the car is free, which is provided by the manufacturer, not the 4S store. As long as the vehicle is within the warranty period, it can be serviced nationwide, and the maintenance system is interconnected, so the maintenance records can be checked at any 4S store. The first maintenance time for a new car is between 3 to 5 months, and the first maintenance mileage is between 3,000 to 5,000 kilometers. Usually, it is based on the mileage or the specified first maintenance time, whichever comes first. Generally, in addition to changing the engine oil and oil filter, the first maintenance also includes a comprehensive inspection and diagnosis of the vehicle's condition and usage.
Yes, the first car maintenance doesn't necessarily have to be done at the same 4S dealership where you purchased the vehicle. Any authorized 4S store of the same brand can usually handle it. Last month, right after I bought my car, the salesperson repeatedly reminded me of this because the first maintenance is typically offered for free, including basic services like oil change, oil filter replacement, and a comprehensive inspection. However, remember to bring the purchase invoice or maintenance manual to avoid being denied service or charged extra. Once, when my car was due for its first maintenance while I was on a business trip in another city, I tried going to a same-brand 4S store there, and they took it in without hesitation, though they spent some time checking records to confirm my identity. It's advisable to call ahead and make an appointment to avoid a wasted trip. Also, don't just go to a different brand's shop for convenience, as it might affect the manufacturer's warranty, and the parts and services won't be original. Mechanics also say it's more prone to issues. Overall, go wherever is convenient, but choosing the original brand's store is safer.
I find this quite convenient. As someone who frequently drives on trips, I happened to be in another province during my first maintenance service and went directly to a same-brand 4S store. They said any franchise can accept first maintenance requests as long as you're an owner of that brand. But there are a few things to note: bring documents like the vehicle registration certificate, otherwise it might be treated as a paid service; call ahead to confirm they have availability to avoid long queues; also check if the first maintenance contents are consistent, as some stores might skip minor inspection items. My experience went smoothly—the technician patiently checked the brakes and lights and suggested I stick to the original dealership for future services, but that was mainly for warranty considerations. In short, it can be handled even when you're away, don't worry too much, just prepare beforehand and it'll save you a lot of hassle.
