Can the ETC be replaced after application?

[SanAndres]

If the IC card is damaged, it can be replaced. You can take your ID card to the counter for a replacement. The first IC card is free, while the second one incurs a fee of ten yuan for the cost. When replacing the card, check whether the bank supports keeping the same card number. If supported, you can get a new IC card with the same number. If not, each card will have a unique number, meaning the card number will change, but the password, SMS notifications, balance, etc., will remain the same. ETC stands for Electronic-Toll-Collection, meaning electronic toll collection system. To apply, you need to provide the original and photocopies of the vehicle owner's valid ID and vehicle registration certificate. If the application is not made by the owner, the agent must also bring their valid ID. The photocopy of the vehicle registration certificate must include the page with the most recent annual inspection stamp. Additionally, you need a bank card for deducting highway toll fees, be aged between 18 and 60, and the vehicle must be registered under a personal name. Here are some precautions for installing ETC: Do not obstruct the view; it is best to install it behind the rearview mirror: Many car models have steeply angled windshields, which can reduce the driver's field of vision. Installing the ETC without considering this may increase blind spots. Install it behind the rearview mirror on the right side to avoid obstructing the view. Avoid affecting charging: The ETC electronic tag consumes power but generally does not require charging or battery replacement, as it has a built-in solar panel for self-charging. Therefore, during installation, avoid the blackened areas on the windshield and positions that might block the solar panel. Do not remove it arbitrarily once installed: The button in the middle of the adhesive is an anti-tamper lever connected to a switch. Once installed, the windshield will press the lever in. If removed arbitrarily, the lever will pop out and trigger the switch, locking the electronic tag and rendering it unusable. You will then need to visit an ETC service point to unlock it. This mechanism prevents multiple vehicles from sharing one device. When using ETC, note the following: The ETC transaction sensing range is 8 meters. To avoid paying for the vehicle ahead due to its faulty ETC device, maintain a distance of over 10 meters. The ETC lane recognizes vehicles at speeds up to 20 km/h; driving too fast may result in failed fee deductions. If using a debit card linked to ETC, insufficient balance will also cause deduction failures.

[SanLuna]

After installing the ETC device, I found an issue and went to replace it with a new one. As long as the original device is still under warranty or malfunctioning, it can usually be replaced for free. Don't attempt to remove or install it yourself, as it's easy to damage. Instead, visit an ETC service point or contact your bank's customer service, bringing your vehicle registration, ID card, and the original OBU device. They will test it to confirm if there's a problem. If a replacement is confirmed, it takes about ten minutes to install and activate the new device. It's more common to encounter situations where you change cars, in which case you'll need to complete a transfer procedure or apply for a new one. The entire process is quick, but don't forget to unbind the old card to avoid extra charges. Remember, ETC devices also have a lifespan, averaging about five years. Regular care like waterproofing and sun protection can extend their usage time.

[CharlieAnn]

I had a smooth experience replacing my ETC device when the old one failed to read cards and caused delays at highway toll booths multiple times. Just contact the bank branch where you originally applied for ETC to schedule an appointment. Bring your driver's license and the original card, and the new installation will be completed in less than half an hour. If you want to upgrade to a more advanced ETC version with features like contactless payment, you can make the request—usually for an additional fee, but this depends on regional policies. The new device takes effect immediately after replacement without affecting your account balance, and you can continue to enjoy discounts. For preventive issues like battery depletion or poor card contact, regular maintenance checks are recommended to address minor problems promptly and avoid trouble.

[Jodie]

ETC device replacement is usually free but must be done within the warranty period or when there are issues, with device failure being the most common reason. Check the device indicator light—if it stays red or doesn't respond, proceed with a replacement. The process simply requires providing identification and the service order number. If on a tight budget, inquire about potential costs before replacement to avoid unexpected expenses. The key point is to promptly update your information after replacement to prevent delays on highways. By the way, the benefits of ETC include saving time and fuel, so regular maintenance ensures efficient operation.